Shipping policy

Our Shipping Policy

At Evara Organic Tea, we are committed to delivering your orders efficiently and securely. Please review our shipping policy for important details:

1. Processing Time

  • Orders are processed within 1-3 business days, excluding weekends and public holidays.
  • Orders placed after 3:00 PM will be processed the next business day.

2. Shipping Methods and Costs

  • Shipping options and rates are calculated at checkout based on your location and order weight.
  • We partner with reliable carriers to ensure prompt delivery.

3. Delivery Times

  • Standard Shipping: 3-7 business days within domestic regions.
  • Expedited Shipping: 1-3 business days (available for select regions).
  • International Shipping: Delivery times vary by destination and may take 7-21 business days.

4. Tracking Your Order

  • Once shipped, a tracking number will be provided via email to monitor your order's progress.

5. Shipping Restrictions

  • We currently ship to select domestic and international locations as specified on our website.
  • Certain countries may be restricted due to customs regulations.

6. Customs, Duties, and Taxes (For International Orders)

  • Customers are responsible for any customs fees, import duties, or taxes imposed by their country.
  • Evara Organic Tea is not responsible for delays caused by customs clearance.

7. Lost or Delayed Shipments

  • If your package is delayed or lost, please contact us on info@evaralife.com or call us on +91-92271-02122 promptly. We will work with the carrier to resolve the issue.

8. Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, notify us on info@evaralife.com or call us on +91-92271-02122 within 48 hours of delivery for assistance. Please provide photos for verification.

9. Address Accuracy

  • Ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

For additional questions or support, please contact our customer service team on info@evaralife.com or call us on +91-92271-02122